No returns on any Logo Masks or Neck Gaiters for any reason except for defects. All requests for returns must be made within 72 hours of receipt of the order.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
We collect Device Information using the following technologies:We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information".
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org, or call us at 856-350-5000 M-F from 9am-5pm EST.
ACADEMIC ENTITIES: (Universities & K-12 Schools)
MVP will set up Net 30 payment terms for all Academic Entities that provide us with a valid signed purchase order issued on the school's letterhead.
For all orders over $3,000, MVP accepts a 50% deposit by check, with the full remaining balance paid on delivery by check or credit card. For all orders under $3,000 will require full payment upfront via check.
Due to the custom nature of our business, all orders are considered final and are NOT subject to cancellation for any reason once MVP has received written confirmation from the client in the form of a Purchase Order / Purchase Order number to proceed with the order.
In consideration to earn your business, MVP will be happy to either, 1.) Provide you with a sample item that we've made for another client for your quality confirmation, or, if the situation permits we will, 2.) Make you a complementary custom sample for your quality confirmation. In either case, all samples will remain property of MVP and must be returned upon request.
As an aid to selecting the correct logo mask or neck gaiter size, MVP will provide you with our sizing guideline based on age. However, many factors go into a good fit and the sizing chart is not guaranteed to provide the correct size. A recommendation is a recommendation only and not a guarantee. We disclaim any responsibility for an item that does not fit whether based on the size chart or our recommendation. If you need further assistance, email us and we will do our best to assist you.
MVP will ship all merchandise via Fed Ex Ground unless otherwise specified by the customer. MVP will assume no liability for delay in shipment or delivery. All back orders will be automatically shipped when product becomes available.
Due to the custom nature of our products, MVP will ONLY accept returns for defective merchandise. Any return claims meeting this criteria must be made in writing via fax or email to MVP within 3 days after the order is received. MVP reserves the right to refuse to issue a credit or a Return Merchandise Authorization (RMA) after 7 days. No merchandise may be returned to MVP without first obtaining a Return Merchandise Authorization from our Customer Service Department by calling 856-350-5000.
Any action or claim related to a contract order between MVP Logo Masks, LLC. and the client will be governed by Burlington County New Jersey law and controlling U.S. federal law.